Passport Acceptance Facility

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Passport Services

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                                                                             CITY OF LEMON GROVE - CITY HALL                            Hours: Mon - Thurs
                                                                                  3232 Main Street, Lemon Grove                              Noon - 3:30 p.m.
Call (619) 825-3800 for Appointment                                                                      Closed Fridays, Weekends and Holidays

May 20, 2020
COVID-19 VIRUS UPDATE:  Due to public health measures to limit the spread of the coronavirus, all passport agencies are closed to the public until further notice and appointments will not be accepted. Due to this closure by the US Department of State the Lemon Grove Passport Acceptance Facility will not be accepting applications until further notice. 

**The only exceptions are Life-or-death emergencies, serious illnesses, injuries, or deaths in your immediate family (e.g. parent, child, spouse, sibling, aunt, uncle, etc) that require you to travel outside the United States within 72 hours (3 days).

You must provide:

  • passport application with supporting documents

  • Proof of the life-or-death emergency such as a death certificate, a statement from a mortuary, or a signed letter from a hospital or medical professional. Documents must be translated or in English.

  • Proof of international travel (e.g. reservation, ticket, itinerary)

To make an appointment at a passport agency or center for a life-or-death emergency, you must call our National Passport Information Center at 1-877-487-2778 (1-888-874-7793 TDD/TTY) on Monday- Friday, 8:00am to 5:00pm Eastern Time, except federal holidays or on Saturdays, 10:00 am to 3:00 pm Eastern Time. Call 202-647-4000 outside of these hours to make an appointment. 


This facility does not accept Walk-In applications;  Appointment is Required, No Exceptions

Two Forms of Payment Required per application:
PASSPORT FEE: Payable to the U.S. Department of State & must be either Check/Money Order/Cashiers Check Only.
City of Lemon Grove Execution fee is $35 per application: Cash, Money Order or Credit Card (Includes 3% fee     

Standard Processing Time is currently: 6-8 weeks 
Expedited Processing Time is currently: 2-3 weeks

Emergency Passports: If you are traveling within two (2) weeks and require an emergency passport you must make an appointment at a Passport Agency or Center. (must bring proof of travel)  Please contact (1-877-487-2778 ) to make an appointment.

Our facility can provide the following services by appointment only:
1. First-time Passports
2. Renewals - Only Passports that were issued more than 15 years ago and qualify to use DS-11 Form.
3. Replacement of lost, stolen, or damaged Passports use DS 11 Form

ADULT RENEWAL:  Using the DS 82 FormRenewal By Mail is REQUIRED - Customers mail their application and supporting documentation to the Department of State and SHOULD NOT apply at a Passport Acceptance Facility.

***REMINDER*** You must provide a Social Security Number on the passport application.  If you fail to provide the information, you will encounter a delay in processing and/or denial of your passport application.  You will also be subject to a $500 penalty enforced by the IRS pursuant to Section 6039E of the Internal Revenue Code (26 U.S.C. 6039E).  All questions on this matter should be directed to the nearest IRS Office. 
(per U.S. Department of State).

Form are available in our office or on the U.S. Department of State website

CHECKLIST for applicants - Make sure you leave home with everything needed to process your application.